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Effective Date: 7/1/2025
Last Updated: 7/1/2025

 

At Monarch Digital Solutions ("we," "our," or "us"), your privacy is critically important. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or engage with us digitally.

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1. Information We Collect

When you interact with our website or services, we collect both personal and non-personal information in the following ways:

 

A. Information You Provide

• Name, email address, phone number, and other contact details

• Business information, project inquiries, consultation requests

• Comments, feedback, testimonials, reviews

• Payment information (when applicable), including credit card data

• Uploaded files, form submissions, or communications for project onboarding

 

B. Automatically Collected Information

• Internet Protocol (IP) address

• Device and browser information

• Login data and session activity

• Page response times, length of visits, and user interaction patterns

• Referring/exit pages and clickstream data

This information is collected through cookies, tracking tools (e.g., Wix analytics), and web forms embedded on our site.

 

2. How We Use Your Information

We use your information to:

• Respond to inquiries and provide requested services

• Customize your experience and deliver tailored content

• Process payments securely

• Improve our website and offerings through analytics

• Send updates, newsletters, or promotional content (only with your consent)

• Comply with applicable legal obligations

 

3. Data Storage and Security

Our website is hosted on the Wix.com platform. Wix provides us with the online infrastructure to promote and deliver our services. Your data may be stored through Wix’s data storage, databases, and general applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix and used by Monarch Digital Solutions adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council.

 

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share information with:

• Trusted service providers (e.g., email platforms, analytics tools) who assist in operating our business

• Legal authorities, when required to comply with legal processes or protect our rights

 

5. Your Rights and Choices

You have the right to:

• Access, correct, or delete your personal information

• Withdraw consent to marketing communications

• Request a copy of the data we hold about you

To exercise your rights, please contact us at monarchdigitalsolutionsllc@gmail.com.

 

6. Cookies and Tracking Tools

We use cookies and other tracking technologies to enhance your experience, monitor site performance, and offer personalized content. You can manage cookie preferences through your browser settings.

 

7. Third-Party Links

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of these external sites.

 

8. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

 

9. Contact Us

For any questions about this Privacy Policy or your data, please contact:
✉️ monarchdigitalsolutionsllc@gmail.com
📍 Monarch Digital Solutions 1806 Summit Avenue, Richmond, VA 23230