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Terms & Conditions

Terms and Conditions for Monarch Digital Solutions

 

Effective Date: 7/1/2025
Last Updated: 7/1/2025

 

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Monarch Digital Solutions, LLC ("we," "our," or "us"), governing your access to and use of our website and services.

By accessing or using our website, you confirm that you have read, understood, and agree to be bound by these Terms.

 

1. Website Ownership and Service Description

This website is owned and operated by Monarch Digital Solutions, LLC. We provide digital services including but not limited to branding, web design, digital content creation, consulting, and media production. These Terms apply to all site visitors, users, and others who access the site.

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2. Who Can Use the Site

To use this website and/or receive our services, you must be at least 18 years of age or the legal age of majority in your jurisdiction. You must have the legal authority and capacity to enter into these Terms. You may not use this website or receive services if such use is prohibited under any applicable law or regulation.

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3. Commercial Terms

Our service prices are clearly listed on the website or in your custom proposal. By engaging our services, you agree to:

  • Read and understand all service descriptions and deliverables.

  • Enter into a binding agreement upon submitting payment or signing a service agreement.

  • Be billed for services, applicable taxes, and transaction fees as outlined in our payment terms.

We reserve the right to adjust pricing, packages, and deliverables at our sole discretion.

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4. Refund Policy

Due to the nature of digital services and customization, we do not offer refunds once work has commenced or deliverables have been sent. Deposits and retainers are non-refundable unless stated otherwise in a written agreement.

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5. Modification of Offerings

We may, without notice, modify or discontinue any aspect of our services or website content. We are not liable for any changes, suspension, or discontinuance of any service or product.

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6. Intellectual Property

All content on this website, including but not limited to designs, logos, graphics, code, text, and multimedia, are the intellectual property of Monarch Digital Solutions. No content may be copied, reproduced, distributed, or used without our express written permission.

You agree not to:

  • Reuse or resell any of our content or designs.

  • Upload copyrighted content to our site unless you own or have rights to use it.

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7. Uploaded Content

By submitting any content (including logos, photos, files, or media) to our site or services, you confirm that:

  • You own the rights to the content or have obtained necessary permissions.

  • You allow us to use this content for project execution and portfolio purposes (unless otherwise stated in writing).

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8. User Accounts

We may suspend or terminate your account or access to services at any time if you:

  • Violate these Terms

  • Engage in illegal activity

  • Misuse our platform or intellectual property

You may cancel your account or services at any time; however, any prepaid fees will not be refunded unless agreed upon in advance.

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9. Indemnification

You agree to indemnify and hold Monarch Digital Solutions harmless from any claims, losses, liabilities, damages, costs, or expenses (including legal fees) arising out of:

  • Your use of the website or services

  • Content you submit

  • Any breach of these Terms

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10. Limitation of Liability

To the fullest extent permitted by law, Monarch Digital Solutions shall not be liable for:

  • Any indirect, incidental, or consequential damages

  • Loss of data, revenue, or profits

  • Unauthorized access to or use of our servers, assets or personal information

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11. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with a new effective date. Your continued use of the website constitutes acceptance of the revised Terms.

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12. Promotional Communications

By using our services, you agree to receive occasional promotional emails or messages. You may opt out at any time by contacting us or using the unsubscribe link.

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13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed under the laws of the Commonwealth of Virginia, United States, without regard to conflict of law principles. Any disputes shall be resolved exclusively in the courts located in Richmond, Virginia.

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14. Customer Support

For questions, feedback, or support, contact us at:

Monarch Digital Solutions, LLC
📧 Email: monarchdigitalsolutionsllc@gmail.com
📞 Phone: 804-617-7072

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15. Community and Public Profile 

If Monarch Digital Solutions includes any user communities, please note:

  • All users have public profiles visible to others unless opted out.

  • Public activity (e.g., comments or posts) is viewable.

  • Users may opt-out and delete their profile from the community.

 

For legal compliance and transparency, you should review these Terms regularly. If you do not agree with any part of them, please refrain from using our site or services.

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